Privacy Policy

Effective Date: 10/26/25

Duxler Detail values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you use our services, visit our website, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you book a service, request a quote, or contact us, we may collect:

Full name
Phone number
Email address
Service address or vehicle location
Vehicle details (make, model, year, etc.)
Payment information (processed securely through a third-party payment processor)

b. Non-Personal Information

We may also collect:

Browser type, device information, and IP address (when using our website)
Usage data and preferences to improve our services

2. How We Use Your Information

We use your information to:

Provide and manage our detailing services
Communicate about appointments, quotes, and service updates
Process payments securely
Improve customer experience and service quality
Send promotional offers or updates (only if you opt in)
Comply with legal obligations

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Payment information is never stored directly on our systems and is handled securely by our third-party payment providers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only with:

Service providers who help us operate our business (e.g., payment processors, scheduling software)
Law enforcement or legal authorities if required by law or to protect our rights

All third-party partners are required to handle your information securely and only for the purposes we specify.

5. Your Privacy Rights

You have the right to:

Access, update, or correct your personal information
Request that we delete your data (unless required for legal or service purposes)
Opt out of promotional communications at any time by clicking “unsubscribe” or contacting us directly

6. Cookies and Website Tracking

If we use cookies or similar technologies on our website, they help us improve functionality and user experience. You can disable cookies through your browser settings, though this may affect site performance.

7. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.”